Tuesday, December 29, 2009

Advice for those who work in customer service....

Today's advice: If you have a job in the restaurant business, your job is to provide a service to a customer. That service DOES INCLUDE asking the customer if they want more water, if they need anything else, and if they are satisfied.

Your job DOES NOT INCLUDE being rude because I am using a coupon. It also does not include treating me like I am cheap b/c I only order water. I happen to usually only drink water or coffee everyday! DO NOT assume I am a bad tipper b/c I have a coupon. Maybe that 4.00 will be put towards your tip. I will give you a good tip if YOU DO YOUR JOB!! Honestly, the times I have left a bad tip can be counted on my ONE hand!! DO NOT give me a smaller portion b/c I have a coupon either. If I ask for a dinner portion, make sure that is what I get because that is that is what am paying for and what I want!

Just a little advice for those who work in customer service. You choose to punch in... so then DO YOUR JOB! Please check your attitude and assumptions at the door when you come to work!

*** Please note: I have worked in customer service since I was 16. I have worked in food service, at a customer service desk, and in retail. I am purposely nice to those in this field because I have observed rude people in many scenarios! If you are not a people person please so us a favor and get out of this profession!


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